Ethiopia Social Accountability Program (ESAP)

DFT works Ethiopia Social Accountability program ESAP in 13 woredas of Amhara national regional state. The program refers to citizens holding service providers and local governments accountable for service delivery. Through dialogue and feedback loops between basic service users and service providers, joint action plans are developed to enhance the quality and accessibility of services. The program aims Enhance the application of Citizens Report Card for improved service delivery in education, health and agriculture sectors in Agew Awi and East Gojjam Zones of Amhara Regional State.

• Increased Awareness around Social Accountability and Citizen Mobilization
• Services are Assessed by Citizens
• Citizens and service providers agree on a Joint Action Plan (JAP) for service improvements
• JAPs are aligned with woreda planning and budgeting processes
• Monitoring of JAP implementation and learning